👋 Hi, I'm Riana. I am a research-driven user experience designer who loves designing effective interactions between humans and things (computers, other humans, whatever!). I thrive in ambiguous problem spaces and have a lot of fun taking complex problems and exploring solutions that are the right balance of flexibility, power, and ease of use.
My design expertise lies in mixed methods research, design strategy, interaction design, and relationship management, and I love leveraging insights from research to uproot assumptions and set design direction. One of my top skills is my ability to talk to people, understand their roles and work, and connect the dots between people, processes, and opportunities. In fact, one of my nicknames at work is The Great Connector.
During my time at CareerBuilder, I worked with a small group of amazing researchers and strategists to make the job hunting and hiring processes more manageable and motivating. Now, at Truist (formerly SunTrust), I work to make banking faster and more flexible for large corporations and bank employees.
Armed with a bachelor's degree in industrial design and a minor in computer science from Georgia Institute of Technology, I am a systems thinker and a fervent user advocate. I work best in environments where curiosity, multidisciplinary collaboration, pathfinding, and user advocacy are valued, encouraged, and rewarded.
I am closely involved in both my local UX community and the UX community at large. In fact, I was a one-time contributing writer for the Mixed Methods podcast blog, and I am an active member of various design and research Slack groups.
My professional interests include product innovation, design strategy, design ethics, ethnographic research, mentorship, and inclusive design. In my free time, I enjoy buying clothes on sale, watching docuseries, learning about personal finance and economics, doing pro bono work and, recently, cooking.