About

ūüĎč Hi, I'm¬†Riana. I am a research-driven user¬†experience designer who loves designing effective interactions between humans and things (computers,¬†other humans, whatever!). I thrive in ambiguous problem spaces and have a lot of fun taking¬†complex problems and exploring solutions that are the¬†right balance of flexibility, power, and ease of use.

My design expertise lies in¬†mixed methods research, design strategy, interaction design, and relationship management,¬†and I love leveraging¬†insights from research to uproot assumptions and set design direction‚Äč‚Äč‚Äč. One of my top skills is my ability to talk¬†to people, understand¬†their roles and work, and¬†connect¬†the dots between people, processes, and opportunities. In fact, one of my nicknames at work is The Great Connector.
Background
During my time at CareerBuilder, I worked with a small group of amazing researchers and strategists to make the job hunting and hiring processes more manageable and motivating. Now, at Truist (formerly SunTrust), I work to make banking faster and more flexible for large corporations and bank employees.

Armed with a bachelor's degree in industrial design and a minor in computer science from Georgia Institute of Technology, I am a systems thinker and a fervent user advocate. I work best in environments where curiosity, multidisciplinary collaboration, pathfinding, and user advocacy are valued, encouraged, and rewarded. 

I am closely involved in both my local UX community and the UX community at large. In fact, I was a one-time contributing writer for the Mixed Methods podcast blog, and I am an active member of various design and research Slack groups.

My professional interests include product innovation, design strategy, design ethics, ethnographic research, mentorship, and inclusive design. In my free time, I enjoy buying clothes on sale, watching docuseries, learning about personal finance and economics, doing pro bono work and, recently, cooking.
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